Docs
NPS Calculator — Net Promoter Score
Technical reference documents covering the formulas, methodology, and data behind NPS Calculator — Net Promoter Score. Use these to understand exactly how calculations are performed.
NPS Industry Benchmark Scores by Sector
Typical, good, and top-quartile Net Promoter Scores by industry — tech, retail, finance, insurance, and healthcare — from published benchmark studies.
Read doc →Promoter, Passive & Detractor Glossary — NPS Terms Explained
Plain-English definitions of Promoter, Passive, and Detractor — the three response bands behind every Net Promoter Score calculation.
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